Assessment & advice
We analyse your information needs and help you make the right choices for your business.
Although web based solutions are our core business, if we believe you will benefit from a traditional or partially traditional IT solution, we will work with our excellent partners to provide you with the most suitable IT solution. We will always put your interests first as we believe that is the only way to build trust and long lasting relationships.
Implementation
We have many years of experience in both traditional and web based IT environments. We will make any install and migration as pain free as possible and integrate our solutions with existing infrastructure and data. Typical components of an implementation (applies to most web based IT systems we provide):
- Account set-up and admin
- Overall system settings
- Overall system branding/layout
- User/system provisioning
- User/system configuration
- Additional service configuration
- Testing
Migration & Integration
To ensure a seamless user experience and a low maintenance infrastructure we integrate your web based IT application(s) with your exisiting infrastructure and where applicable migrate your existing data to the new environment:
- Integration of user directories(Active Directory for example)
- Integration of address books, free busy information and calendars
- Single Sign on setup
- Desktop and network setup
- Mobile integration & setup
- Email migration setup (domain settings and dual email delivery)
- Data import and migration
- Administrator & user training
Training
We will make sure you and your employees will get the most out of your IT. Depending on your requirements we will provide simple walk through instruction or more formal training on a particular product/service. We are also happy to train one or more ‘lead users’ who will then go on and train other employees.
Support
In order to make sure that your new system will be running smoothly and any hick-ups are corrected quickly we will provide preferential on-site and remote support on all our implementations. Some implementation packages will even include 30 days support free of charge.
